Refund policy

At The Falak Store, customer satisfaction is our priority.

• Returns are accepted within 7 days of receiving your order.
• Items must be unused, in original packaging, and in the same condition as received.
• Damaged, defective, or incorrect items are eligible for replacement or refund.
• Customers should contact us within 48 hours of delivery if there is an issue with the order.
• Refunds will be processed after inspection and approval of the returned item.
• Shipping charges are non-refundable unless the item received was defective or incorrect.

For return requests, please contact us through our Contact Us page or social media channels.