Refund policy

Return & Refund Policy

At The Falak Store, customer satisfaction is our priority.

  • Returns are accepted within 7 days of receiving your order.
  • Items must be unused, in their original packaging, and in the same condition as received.
  • Damaged, defective, or incorrect items are eligible for a replacement or refund.
  • Customers should contact us within 48 hours of delivery if there is an issue with their order.
  • Refunds will be processed after the returned item has been inspected and approved.
  • Shipping charges are non-refundable, unless the item received was defective or incorrect.

For return requests, please contact us through our Contact Us page or via our official social media channels.