Refund policy
Return & Refund Policy
At The Falak Store, customer satisfaction is our priority.
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, in their original packaging, and in the same condition as received.
- Damaged, defective, or incorrect items are eligible for a replacement or refund.
- Customers should contact us within 48 hours of delivery if there is an issue with their order.
- Refunds will be processed after the returned item has been inspected and approved.
- Shipping charges are non-refundable, unless the item received was defective or incorrect.
For return requests, please contact us through our Contact Us page or via our official social media channels.